Ben Rennie® Privacy Policy

At Reny®, we prioritise your privacy and are committed to protecting your data. This Privacy Policy outlines how we manage your data to ensure your privacy is safeguarded.

Privacy by Design

We utilize Cabin analytics, a tool that upholds the following principles:

• No cookies
• No data sharing
• No ad networks
• Carbon neutral
• Fast and lightweight
• Compliant with all privacy laws

Cabin’s privacy-by-design approach ensures that visitor data is stored in a unique structure, making it 100% anonymous and globally compliant with privacy laws. For more information on Cabin, click here.

Data Collection and Usage

Reny® collects emails and names via Substack to send you periodic newsletters. We use the anonymous data collected by our website to monitor trends and understand user behaviour, enabling us to enhance user experience and meet audience needs. The data collected through Substack is used solely for marketing Reny®’s services, products, or insights, including all subsidiaries and side projects.

We do not actively share your data. However, platforms like Substack may do so. With Cabin, us or anyone else can’t identify individual visitors due to the anonymized data structure. We never store IP addresses, unique identifiers, or browser fingerprints.

Your email via Substack will be retained indefinitely for marketing purposes related to Reny®. You can unsubscribe at any time via the link at the bottom of any email we send.

For questions or concerns about your personal information, please email us at hello@renystudio.com. For more information, you can visit the Office of the Australian Information Commissioner (OAIC).

Diversity & Inclusion

At Reny®, equality and diversity are integral to our working environment, hiring practices, client relationships, partnerships, and creative endeavours. We lead by example, guided by the values of fair representation and the need for effective methods to address disadvantage and marginalization in business and society. We are committed to the principles outlined in the Australian Human Rights Commission Act, engaging directly with clients, partners, employees, and suppliers to meet any reasonable adjustments or access requirements.

As a partly minority-owned business, we reflect the diversity of society and enact relevant procedures to resolve any potential issues. We establish expected behaviours in compliance with our policies and principles, actively challenging prejudice and taking immediate action against any form of discrimination. Our goal is to remove unnecessary barriers and limits that minorities face in the workplace, support employees and clients without bias, and continuously review our actions and policies.

Social & Environmental

Reny® advocates for sustainable and responsible actions in all business procedures. We regularly review our ecological impact, making business decisions that benefit all parties, including the environment. Our operations are powered by 100% green or renewable energy, and we strive to minimize waste through digital, editorial, and web-based work. We are committed to carbon offsetting and sustainable practices, reflected in our signing of the Web Sustainability Manifesto and our participation in Design Declares.

We educate our staff on the importance of an environmentally conscious lifestyle, encouraging minimal travel and healthy choices. Our commitment to sustainability is integrated into our business decisions, aiming to work with like-minded clients, partners, and staff.

Ethics & Transparency

Transparency and ethics are core to Reny®’s operations. We maintain honesty, trust, and integrity in our interactions with clients and partners. We welcome questions about our processes and services, and we are clear about our methods and practices. Our ethical business practice is a means of positive motivation for ourselves and those we work with.

We maintain a narrative of honesty and integrity, sharing skills and knowledge without expecting returns. This approach creates meaningful and lasting connections, ensuring that our business relationships are based on mutual respect and trust.

Civic Engagement & Giving

Reny® is committed to community engagement and support. We offer advice and support to other organizations during challenging times, providing our services at no cost when needed. We mentor young creatives and engage with initiatives that promote value-driven business and positive social engagement.

Our monthly roundtable meetings create connections between local professionals, providing a space to share thoughts and ideas. Feedback from these sessions informs our practices, helping us understand how to better serve businesses and create a positive impact.

Partner Care & Standards

Reny® values all our clients and partners, providing impartial and fair treatment at every stage. We regularly check in with employees and clients through structured meetings and feedback forms, ensuring a safe and respectful environment.

As a minority-owned business, we support other underserved businesses through a matrix and cross-subsidization model, making our skills and resources accessible. We maintain transparency in our processes, using accessible tools like Notion Dashboard for client visibility and bi-weekly internal retrospective meetings to improve our services.

Following project completion, we obtain feedback and conduct quarterly follow-up meetings to ensure ongoing impact and client satisfaction.

For further information or any questions, please contact us at hello@renystudio.com.

Privacy Policy

At BenRennie.com, we respect your privacy. We collect only what we need, use it responsibly, and never sell or misuse your data.

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1. Information We Collect
   We collect information you provide when you:
   • Place an order
   • Subscribe to our newsletter
   • Contact us for support

This may include your name, email, shipping address, and payment details.

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1. How We Use Your Information
   We use your data to:
   • Fulfil and ship your orders
   • Send order updates and occasional newsletters (if you opt in)
   • Improve our site and services

We do not sell, rent, or share your personal data with third parties for marketing.

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1. Data Storage & Security
   We store your information securely and use trusted third-party services (like payment processors) who follow strict security practices.

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1. Cookies
   We use cookies to improve your browsing experience. You can adjust your browser settings to refuse cookies if you prefer.

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1. Your Rights
   You can request access, correction, or deletion of your personal data anytime by emailing support@benrennie.com.

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1. Updates
   We may update this policy from time to time. We recommend checking it occasionally.

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Contact UsQuestions? Reach out at support@benrennie.com.

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Terms & Conditions

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1. Overview
   By using BenRennie.com, you agree to these terms. We may update them occasionally; continued use means you accept those updates.

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1. Products & Services
   We strive to provide accurate descriptions and images, but we can’t guarantee colours or details will display exactly the same on every device.

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1. Pricing & Payment
   All prices are in AUD unless stated otherwise. We reserve the right to change prices or products at any time. Payments are processed securely.

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1. Shipping & Returns
   See our Shipping Policy and Refund Policy for details.

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1. Intellectual Property
   All site content, including images, text, and products, belongs to Ben Rennie. You may not use or reproduce it without permission.

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1. Limitation of Liability
   We are not liable for indirect or consequential damages related to product use, site access, or third-party links.

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1. Governing Law
   These terms are governed by the laws of New South Wales, Australia.

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Contact UsFor any concerns, email support@benrennie.com.